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Insurance Checklist

Here is a checklist to use when checking your insurance coverage.  You can refer to your plan booklet, but it is always a good idea to check with your carrier for current and up to date information.  You may want to print this list when checking your coverage.  Insurance companies determine coverage based on specific treatment codes (long page, please be patient) - just ask for these.  Additional documentation (x-rays, narrative, etc.) may also be required by your insurance company to fully consider a particular claim, be sure to ask.

Click on lines with this check Click to expand or collapse list. to expand or collapse the list.
  • today's date
  • person you are speaking with
  • client name Click to expand or collapse list.
    • social security number
    • date of birth
  • subscriber name Click to expand or collapse list.
    • social security number
      The subscriber to an insurance policy is the person who actually holds the policy, for example:  wife is insured through her employer, and husband is covered under her policy, wife is the subscriber.
    • date of birth
    • employer
  • insurance company Click to expand or collapse list.
    • mailing address
    • policy group number
    • phone number
    • accept electronic claims  Y / N
    • electronic payor no.
  • type of insurance Click to expand or collapse list.
    • regular indemnity
      can see any dentist
    • PPO / PDO / PDP Click to expand or collapse list.
      dentist chosen from a list, often reduced benefits for dentists out of network
      • out of network benefits   Y / N
    • HMO / DMO
      must see a dentist in plan
  • effective date of coverage
  • signature on file Click to expand or collapse list.
    • accept   Y / N
  • coverage type Click to expand or collapse list.
    • individual
    • individual and spouse
    • individual and children
    • family (including spouse and children)
  • overlapping coverage, how is secondary handled Click to expand or collapse list.
    • COB - Coordination Of Benefits
      see more about how secondary is handled, click here
    • MOB - Maintenance Of Benefits
    • Carve Out
    • Limited Coordination
    • Non-Dual
    • Integration of Benefits
    • for dependents Click to expand or collapse list.
      • parents not separated or divorced Click to expand or collapse list.
        • birthday rule
          the plan covering the parent whose birthday falls earlier in the year pays first; the plan covering the parent whose birthday falls later in the year pays second
        • gender rule Click to expand or collapse list.
          • M 1st / F 2nd, or
          • F 1st / M 2nd
        • other
      • parents separated or divorced Click to expand or collapse list.
        • parent with custody rule
          the plan of the parent with custody usually pays first
        • spouse of the parent with custody (step-parent) rule
          the plan of the spouse of the parent with custody (the step-parent) pays usually pays next
        • parent without custody rule
          the plan of the parent without custody usually pays last
        • specific court arrangements
          if the specific terms of a court decree state that one of the parents is responsible for the child’s health care expenses and the insurer or other entity obliged to pay or provide the benefit of that parent’s plan has actual knowledge of those terms, that plan pays first
        • other
  • dependent coverage Click to expand or collapse list.
    • up to what age
    • age for full-time students
  • coverage percentages Click to expand or collapse list.
    • coverage based on Click to expand or collapse list.
      • UCR
      • fee schedule
      • flat amount per year up to maximum
    • preventive % Click to expand or collapse list.
      • does it include Click to expand or collapse list.
        • x-rays
    • basic % Click to expand or collapse list.
      • does it include Click to expand or collapse list.
        • root canal
        • periodontal treatment
        • periodontal surgery
        • oral surgery
        • x-rays
    • major % Click to expand or collapse list.
      • does it include Click to expand or collapse list.
        • crowns and bridges
        • dentures
        • root canal
        • periodontal treatment
        • periodontal surgery
        • oral surgery
  • annual maximum coverage Click to expand or collapse list.
    • amount per person
    • amount per family
  • coverage year Click to expand or collapse list.
    • calendar
    • subscription date (effective date of coverage)
    • other
  • predetermination Click to expand or collapse list.
    • required   Y / N
    • over certain amount    Y / N
    • dollar amount
  • waiting period Click to expand or collapse list.
    • required   Y / N
    • basic  Y / N Click to expand or collapse list.
      • how long
    • major  Y / N Click to expand or collapse list.
      • how long
  • deductible Click to expand or collapse list.
    • Y / N
    • time period that it applies Click to expand or collapse list.
      • per plan year
      • lifetime
    • type of treatment it applies to Click to expand or collapse list.
      • all Click to expand or collapse list.
        • per person Click to expand or collapse list.
          • how much
        • per family Click to expand or collapse list.
          • how much
      • preventive Click to expand or collapse list.
        • waived for preventive    Y / N
        • per person Click to expand or collapse list.
          • how much
        • per family Click to expand or collapse list.
          • how much
      • basic Click to expand or collapse list.
        • per person Click to expand or collapse list.
          • how much
        • per family Click to expand or collapse list.
          • how much
      • major Click to expand or collapse list.
        • per person Click to expand or collapse list.
          • how much
        • per family Click to expand or collapse list.
          • how much
  • replacement limitations Click to expand or collapse list.
    • dentures (including partial dentures) Click to expand or collapse list.
      • number of years
      • unserviceable
    • crowns and bridges Click to expand or collapse list.
      • number of years
      • unserviceable
  • crowns for back teeth Click to expand or collapse list.
    • porcelain allowed   Y / N
    • paid for gold only
    • not a covered expense
  • missing tooth coverage Click to expand or collapse list.
    • excluded   Y / N
      teeth missing prior to insurance policy covered or not for replacement
    • missing tooth replacement paid for Click to expand or collapse list.
      • least expensive
        for example, fee of partial denture instead of bridge
      • bridge tooth
      • implant tooth
  • fillings for back teeth Click to expand or collapse list.
    • tooth-colored, covered
    • tooth-colored, covered at fee of silver amalgam
    • tooth-colored, not covered
  • inlays Click to expand or collapse list.
    • covered fee   Y / N
    • covered at fee of filling Click to expand or collapse list.
      • tooth-colored
      • silver amalgam
  • documentation required Click to expand or collapse list.
    • x-rays Click to expand or collapse list.
      • crowns
      • root canal
      • periodontal treatment
    • periodontal probing measurements Click to expand or collapse list.
      • periodontal treatment
  • x-rays intervals Click to expand or collapse list.
    • full mouth x-ray / panoramic x-ray Click to expand or collapse list.
      • how many years
      • how many months
    • bite-wing x-rays Click to expand or collapse list.
      • times per year
      • how many years
      • how many months
  • cleaning intervals Click to expand or collapse list.
    • required for coverage   Y / N
    • once every 6 months
    • once every 6 months plus one day
    • once every number of days (how many days)
    • number of times per year
  • fluoride / intervals Click to expand or collapse list.
    • fluoride covered   Y / N
    • age limit (what age)
    • covered under preventive %   Y / N
    • once every 6 months
    • once every 6 months plus one day
    • once every number of days (how many days)
    • number of times per year
  • sealants Click to expand or collapse list.
    • sealants covered   Y / N
    • age limit (what age)
    • permanent molars only   Y / N
    • covered under Click to expand or collapse list.
      • preventive
      • basic
  • orthodontic (braces) Click to expand or collapse list.
    • orthodontics covered   Y / N
    • age limit
    • percentage covered
    • maximum covered
    • how many times in lifetime covered
    • waiting period   Y / N
    • deductible amount
    • how paid Click to expand or collapse list.
      • up front
      • monthly
      • quarterly
      • other
  • implants Click to expand or collapse list.
    • implants covered   Y / N
    • covered under Click to expand or collapse list.
      • basic
      • major
  • TMJ Click to expand or collapse list.
    • TMJ covered   Y / N
    • percentage covered
    • covered under medical   Y / N
    • deductible   Y / N Click to expand or collapse list.
      • amount
    • lifetime maximum   Y / N Click to expand or collapse list.
      • amount

 

 

 

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last updated
01.04.2008

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Disclaimer:
The materials on my web site are not intended as a substitute for professional dental / medical advice, and accordingly you should not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. I may change or update information contained on this web site without notice to represent recent developments in health care.

It is important to understand the risks of communicating with you electronically since information will be transmitted over the public Internet, such as a third-party intercepting a message, or the message not getting through.  Responses are intended to be timely; however, Dr. Steve Bunn is not liable for the lack of response or delayed responses.

Topics appropriate for email vs. a face-to-face visit include those subjects which are not time sensitive or emergency situations.  If you are faced with an emergency, make an appointment with your appropriate healthcare provider or go directly to the emergency room instead of asking for advice via email.

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